1. PERSONALIA

• Age: 27
• Education: ASO Humane wetenschappen - Sport
• Work experience : 9 years - 2 years in IT
• Civil status: Alleenstaand
• Dependent children: 0

2. EMPLOYER PROFILE

• Sector/Industry: IT
• Amount of employees: 25
• Multinational? No

3. CONTRACT & CONDITIONS

• Current job title: Computer technician and RMA
• Seniority: /
• Official hours/week : 38 hours/week
• Average real hours/week incl. overtime: 40
• Shiftwork or 9 to 5 (flexible?): 10am-6pm
• On-call duty: /
• Vacation days/year:20 days

4. SALARY

• Gross salary/month: 2200 / month
• Average net salary/month (incl. net fees): 1950
• Netto compensation: 0
• 13th month (full? partial?): Non - paid Hollidays
• Meal vouchers: 8 eur
• Ecocheques: yes
• Salary car/bike and/or fuel card: bike
• Group insurance (% employer): /
• Other insurances: no
• Other benefits (bonuses, stocks options, ... ): /

5. MOBILITY

• City/region of work: Limburg
• Distance home-work (km's/time): 1km
• How do you commute? Bike
• How is the travel home-work compensated: /
• Telework days/week: Sadly not possible

6. OTHER

• How easy can you plan a day off: All depends on how busy it is.
• Is your job stressful? Yes
• Education possibilities: Kinda
• Responsible for personnel (reports): none

In a team of computer technicians I am doing all the warranty (Which comes with a shitton of paperwork which makes the rma part almost a full time job on its own), shipping stuff for customers. Besides that I also help doing repairs myself, phone calls, B2B Support and helping customers that come to the stores help desk. I really have the feeling that I can earn a lot more money with knowledge I've gathered. Problem is that I do not have a degree and i can't go back to school because i wouldnt be able to afford my rent if I went to school.